Click on the book below to find out more:
Many of the Executive Coaching clients I’ve worked with seem to be unaware of the “Shadow” they cast as a Leader. It’s a shadow that reflects what a leader pays attention to, how they respond to crisis, deal with a disagreement, treat those around them, and behave in general. It all feeds into the cultural [...]
Have you ever found yourself with the proverbial “foot in your mouth” because of something you said? We all do that sometimes – and often in situations where we then feel foolish or embarrassed. I once heard a great way to filter your thoughts before they come out of your mouth, and to consider what [...]
I was rereading the book “Good to Great” by Jim Collins the other day and it occurred to me that with all the talk about sustainability in business we should revisit some of those basic concepts covered in that book. The chapter on Fifth Level Leaders really hits home with what it takes to create [...]
Customer loyalty is fast becoming a key strategic initiative for most businesses because loyal customers stay with your organization, and will continue to buy your products or services. Revenue and profitability are important business indicators, but too often they reflect decisions an organization made yesterday; whereas growing a loyal customer base is a key predictor [...]
Since at least the time of Plato and Socrates some 2400 years ago, mankind has been implored to “know thyself,” in life and in business. Individually, this is often taken to mean knowing your strengths so you can leverage them and knowing your areas of weakness so you can improve them or compensate for them. [...]